What We Collect and Why
When you open an account, we ask for your phone number, a display name and password. That gets you into the lobby. When you top up via bKash, Nagad or Rocket, we log the transaction reference so we can credit your wallet and resolve disputes. Withdrawals
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require us to verify the recipient account matches your registered details — standard fraud prevention. We record support messages you send through the contact form or live chat so our team can follow up. We use cookies to keep you logged in across sessions and remember
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your language preference. Device and browser data help us detect unusual login patterns. Payment logs are kept for reconciliation and regulatory requirements where applicable. We do not sell or share your data with third parties for marketing. Access and use depend on local law and eligible
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regions. If regulations in your area require us to store records for a minimum period, we comply with that timeframe. Otherwise, inactive accounts and old transaction logs are archived after a reasonable period. You can request a copy of your data or ask us to delete
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your account by contacting support with your registered phone number.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.